Brendon House, Brendon, Lynton Devon.

Booking Terms

These Terms & Conditions relate to bookings made directly with Us either over the telephone, by e-mail or by post.  For resevations utilising our on-line booking facility, either through our web site or appointed booking agents, please refer to the Terms & Conditions that are contained within the on-line booking sections of these sites.

These Booking Terms apply to the business named above our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom We supply services in respect of the Booking (‘You/Your’). These Booking Terms are governed by English law and apply to all Bookings except where We agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.
Bookings

Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received full payment of the total price quoted from You or in the event that we require a non-refundable deposit, when we have received full payment of the total value of the non-refundable deposit. Where a non-refundable deposit is paid, the balance will be paid by You to Us on either check-in or check-out. Payment to be made by cheque or cash only please.

You must be able to enter into a legally binding contract and be over 18yrs to make a Booking.

NB. Bookings must be paid for using cash or cheque only please.
Prices

All published rates include VAT where applicable (and local taxes) at the current rate.
Rates are per person per room per night. If You require any supplements they will be added to the total price of the Booking. Rates do not include other costs you may choose to incur during Your stay (unless otherwise stated).
Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.

Availability

In the rare case that due to unforeseen circumstances we cannot deliver Your requested accommodation, You will be offered alternate accommodation.

Arrival and departure

Check-in times are 14.00 – 19.00. Arrivals outside of these specified check in times must be confirmed with Us prior to arrival. We ask that You Check-out by 10.30 am on the day of departure.

Cancellations

1. If You have paid a Booking Deposit:
If You cancel Your Booking at any time and have paid a non-refundable deposit, you must contact Us to cancel Your Booking, although no money will be refunded to You.

2. If You have paid the full amount for Your Booking:
If You cancel Your Booking within 48 hours of the scheduled check-in times on the date of arrival, a charge equivalent to the total Booking price that includes any supplements selected by You will be levied.
If You need to cancel Your Booking more than 48 hours before the scheduled check-time then please refer to the Conditions of Use below for specific terms relating to our Refund Policy.
If You cancel Your Booking more than 7 Days prior the date of arrival, a full refund of the amount paid will be paid to You by cheque within 5 working days.

If You cancel Your Booking between 7 & 3 days prior to the date of arrival, a charge equivalent to 50% of the total Booking price that includes any supplements selected by You will be levied.

If You cancel Your Booking within 3 days of the scheduled date of arrival, a charge equivalent to the total Booking price that includes any supplements selected by You will be levied.

For Your peace of mind We recommend that You take out holiday insurance to cover any unforseen eventualities that may lead to the cancellation of Your stay.

To make a cancellation You must call us on 01598 741206

Amendments

To amend Your Booking, call the business directly using the number contained within the booking confirmation. If you amend Your Booking within 48 hours of the scheduled check-in time on the date of arrival, and as a result You cancel any room night with less than 48 hours notice a charge equivalent to the total price (including any supplements selected by You) for that room night may be levied.

Conditions of stay

We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.

We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.
Liability

Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages.

We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our reasonable control. You are responsible for any damage or loss caused to Us or our Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.

Data protection

We may process the information You provide to Us for the purposes notified by Us to the Information Commissioner. By making a Booking, You consent to this processing of information.


Conditions of Use

The price quoted for the family room is for two adults only.  A supplement of £5 per child per night is payable for children under 5 and £12 per child per night is payable for children between 5 – 16 years of age.
May we please remind you that final Settlement is by cash or cheque only as we are unable to process cards at the moment.